What Does Client Focus Really Mean

What Does Client Focus Really Mean

Client expectations are higher than before, and it’s up to businesses to keep up with those expectations. With companies now competing primarily on the basis of client experience, having a client-focused business has never been more important. Looking to improve your...
Why you need a backup plan!

Why you need a backup plan!

No one likes to consider themselves getting ill, we all feel invincible until it happens to us…. If you were unable to work for several weeks, do you have a backup plan to ensure the continuity of your work and household? It is hard enough to be out of work for...
Set your Business Boundaries

Set your Business Boundaries

Boundaries in business are life-changing, life-giving, game changers. It’s true, I can’t emphasise the importance of setting boundaries enough. Sadly, it’s only when we’re close to burning out that we think through the implications of our current...
Bringing your Business into 2021

Bringing your Business into 2021

We started the business year in 2020 with firm plans and optimistic outlooks, but this all evaporated by mid-March as focus changed from thriving to surviving. While there are no guarantees as to what 2021 will bring, there is still ample opportunity to start planning...