Knowing how to delegate and empower others is a crucial skill to master if you want your business to grow. However, it isn’t always easy to delegate and let go of the tasks you’re handing over. Delegation can often lead to micromanagement on your part and, if you’re not careful, this is not only stressful for you, it’s also frustrating for your team members.
So how can you delegate and empower others? What steps are involved with empowered delegation? Here’s a quick summary of what you need to do, to delegate and empower others when you’re looking to outsource tasks.
What does empowered delegating mean?
When you delegate, you hand a task over to someone to do for you. You give them the necessary information they need, to complete the job to your standard – including timescale, tools to use, the process to follow etc.
Empowered delegating is where you give the other person the freedom to do the job as they see fit. You give them the big picture of where it fits into your overall business goals, the financial impact it may have and the reasons why this job is important.
You encourage them to take ownership of the task and to find the best way to complete it, using the skills and aptitude they have. If a problem arises, you give them the space to find a suitable solution. As long as you get the desired results you’re after, they have free rein on how they get there.
The benefits of empowered delegation
An empowered employee will often go the extra mile for you. They’ll be more efficient and effective at the task, as they have a personal interest in completing it. They know why the task matters, why it needs to be a certain standard, and why they matter.
Whoever you’ve outsourced the task to feels valued and appreciated, as you’ve given the freedom and responsibility to complete the task. It can boost their confidence and raise levels of trust, as they have the authority to make changes and decisions as needed, to benefit and impact on the end result.
How to delegate and empower others
Outsourcing isn’t something you should be scared of doing and, it’s quite simple to do. So if you’re looking to implement empowered delegation as part of that outsourcing process (and you really should!), here’s what you need to do.
Step #1: Pick the right person
You need the person with the right skills, strengths and capacity to produce the results you need. If there’s someone in your team who wants more responsibility or would like to progress in your business, give them the opportunity to step up and take on the task.
Step #2: Communicate your needs clearly
An empowered handover will include all the parameters, including the financial impact and how this task fits in with overall business goals. Remember to clarify what your desired end result is and when you need it completed by.
Step #3: Trust the other person to do the job
This is often the toughest part for any manager – you need to relinquish control. Get over your own fears and worries about outsourcing, as well as how you think the job should be done and hand it over. This can be hard in particular, for the Baby Boomer business owner.
As N-gen People Performance share in their article entitled Empowering Employees Through Effective Delegation:
“Baby Boomers may struggle with relinquishing control and delegating because of their own historical work experiences. They are hesitant to delegate because they worry about their own reputations… delegation may not feel comfortable, because losing control of the details may be perceived as a decrease in their “work value.”
But if you don’t learn how to delegate well, motivation and productivity will suffer, as the recipient will often feel like they’re being dumped on. They’ll inevitably feel that you’re just handing over tasks you dislike – and they won’t feel valued.
Knowing how to delegate and empower others is a crucial skill to master if you want your business to grow. You may initially feel uncomfortable with empowered delegation, but it pays to focus on what you’re gaining from it. You’re not only helping boost the value and confidence of a member of your team, but you’re also opening up the possibility of a better, more creative or streamlined end result.