Our Process
Contact UsHere’s our step-by-step process in a nutshell.
Step 1 - the learning phase
Schedule a free consultation
In this video call we are keen to learn as much about you, your business, how you got to where you are now, your motivations and future ambitions. We will share how we can supply with you dedicated right hand support to help you achieve your targets and deliver results.
Step 2 - set the foundations
Dot the i’s and cross the t’s
Before introduction to your decidated Virtual PA, we will send you our Terms & Conditions for your approval and review all the information we’ve gathered in order to match you with the best Virtual PA on our team.
Step 3 - The onboarding stage
Introduction to your dedicated Elite Virtual PA
We will match and introduce you via video conference to the best Virtual Assistant/PA based on your brief to us. We take into account their core skills, their ability to deliver, their capacity for the long term and, we don’t forget both your personalities! It is just as important to us, as I am sure it is to you, that you both feel the fit is right. We believe this works both ways!
Step 4 - at last, you can delegate
Start handing over tasks
You and your Virtual PA will arrange a kick-off call to go through the what your priority tasks are and how you will delegate tasks and communicate with each other. Don’t forget to take the time to integrate them into your team and ensure they feel part of it!
Step 5 - Time to focus
At last, you have time to focus on your priorities.
You now have a dedicated Personal Assistant in your corner to support you for as much or as litte time as you need. They are there for you to bounce ideas off, delegate as much as you wish and rest assured they will proactively deliver on your outcomes.
Step 6 - Guidance & AdVICE
Regular reviews & keeping in touch
We remain at your service to offer guidance and/or advice as you continue to build and grow your business. We will set up regular review calls with you and seperately with your virtual PA to ensure all is well as your working relationship grows.
Jonathan Moulton
Sandy was my Executive Assistant for circa two years between 2014-June 2016. During this time she played a key role in helping to grow my Executive Search practice. Sandy took the lead on scheduling client/candidate calls and face-to-face meetings, this included travel arrangements for numerous candidates flying across continents and between time zones to meet our clients. Her project management skills were fantastic. She was the lynch pin when it came to co-ordinating extensive itineraries for myself and my business partner Ken on business development trips, on a quarterly basis to the US. She truly was invaluable to the business, always cheerful, efficient and totally reliable. Sandy was great at dealing with our clients and was always one step ahead of the game, pre-empting what was required.
Sadly, we agreed to part ways in June this year as we required a full-time resource to manage the ever increasing workload, a role she was unable to commit to given her desire to continue to build her virtual PA business.
Managing Partner Search, Momenta Partners (former client)
Francis Wilkin
I worked with Sandy at Spencer Stuart for a number of years. I have since been in touch with her regarding her new VA business.
She is one of the best EAs I have worked with: highly professional and diligent with a collegiate and warm style. She is 100% reliable. I would happily recommend her to anyone requiring the services of a VA, including clients of Stork & May.
Partner, Stork & May
Eva Beazley
Sandy has demonstrated her professional, relationship-based approach from the moment I was introduced to her in early 2019. She took the time to meet me to understand me, my clients and my business philosophy so that working together was a mutual decision. Sandy understands implicitly that her interactions with my clients are an extension of my own and that absolute professionalism is expected when working at Board and Executive team level. We have thoroughly tested this principle through a very busy period when I was delighted to delegate my interview scheduling, travel, and diary management entirely to Sandy. She anticipates my concerns, resolves issues diplomatically, and organises my work plan perfectly.
Sandy has made it possible for me to focus on my clients knowing I can wholly rely on her support for me. Above all, Sandy is delightful to work with – cheerful, energetic and forward-thinking – and I am confident that my business has benefited from her expertise as much as I have.
Catherine Wall
In addition to four board roles, one pro bono role, and some mentoring I have two homes to organise and until recently, my elderly parents to assist.
Sandy helps me with all of this and is unfailingly effective and professional. I was reluctant to have a PA unless they were going to be really top quality, but once I found Sandy, the decision was easy.
Chairman & Non Executive Director
Shelley Wilson
Wanted to say a huge thanks for this morning’s session – it was brilliant!
There’s a strong possibility you’ve unleashed a new electronic monster. I’ve now got a Google Calendar on my desktop, fully colour coded (I know!!), and synced to my phone. I’ve got Client Days, Planning Days, Appointments, Holidays, and I’ve even colour-coded my TBC appointment slots!
Not only that, but I’ve also been through my entire paper diary and moved everything across to the digital version and PUT MY PAPER DIARY ON A HIGH SHELF!! I’ll faff about it if I don’t go all in, so I’m willing to give it a go. I also want to start using a calendar style app so people can book appointments online and this will help me pave the way.
Watch this space!
Shelley Wilson, Content Writer/Blogger/Author
Christina Campbell
I worked with Sandy for around 10 years at Spencer Stuart, up until 2009 when I left. She was a joy to work with, always diligent, professional and good fun. She is very well organised, strong on project management, and people-oriented – she handled clients and candidates at the most senior levels with great care and discretion.
If I had the opportunity, I would hire her, as she is one of the best EAs I have worked with anywhere.
Careers Advisor, Coach and Executive Outplacement Consultant
Sue Hindmarch Erixon
I worked closely with Sandy for 10 years at Spencer Stuart and highly recommend her. She is a professional and efficient Executive Assistant who works with diligence and integrity in whatever she does, whether it’s managing clients, project managing, diary management or document production.
She is thoughtful about what she does, and her open and helpful style make her a joy to work with. Nothing is too much trouble and she always has a smile and can-do attitude. Having experienced Sandy working as an EA I would have no hesitation in recommending her as a VA.
Career & Leadership Coach, Hindmarch Consulting
Sue Mandelbaum
Sandy helped me shape a PowerPoint presentation for a new client. She made a dramatic difference to the quality of the presentation and did so quickly and efficiently. Having worked with Sandy before, at Spencer Stuart, I will have no hesitation in calling on her whenever I need EA help in the future.
I would recommend her without hesitation to anyone needing help in organising meetings or in producing the highest quality documentation.
Founder, Almond Tree Associates
Janice Keyes
In engaging with Elite PA Solutions for PA and business support, Sandy took the time not only to get to know me but to also understand my business and its needs. In doing so she was able to find a good match within her team that had the appropriate skills and experience needed and with a personality that would match my vibe.
Sandy was hugely efficient and thorough in her approach. I would highly recommend Elite PA Solutions to other businesses.
HR Consultant
Liz Morrish
I met Sandy over fifteen years ago! It has been great to see Sandy establish and grow Elite PA Solutions over the last few years. In late 2018, when the CEFLEX initiative started to expand I realised we needed some additional support and turned to Sandy to see if she could help with finding us a Virtual PA to take over some of the administrative tasks which were taking us away from our responsibilities as project managers. The additional support of a Virtual PA has really made a difference to CEFLEX. The approach works well for us and having the additional support when needed has been beneficial.
Sandy quickly understood what additional support we needed in CEFLEX, even though the sector is not one she has worked in previously. She really matched our requirements to Fi’s skills and experience and has helped to provide a key team member for the CEFLEX initiative.
Project Manager, CEFLEX